Operating a waste management facility in the UK requires more than just securing permits. It demands expertise to ensure compliance with complex environmental regulations. A Technically Competent Manager (TCM) plays a pivotal role in achieving this, offering technical oversight and ensuring that all activities meet legal and safety standards. Without a TCM, facilities risk non-compliance, legal penalties, and operational disruptions.
In this article we discuss the role of the TCM for waste facilities. But what exactly does a TCM do, and why are they so crucial? Hopefully all will be explained below, but what are your thoughts????? Please leave a comment and repost!
What is a Technically Competent Manager?
Under the Environmental Permitting (England and Wales) Regulations 2016, waste facility operators must demonstrate “technical competence” as part of their compliance. TCMs are required to:
- Support in the management of day-to-day operations.
- Understand equipment and processes.
- Manage environmental and safety risks.
- Stay up-to-date with laws and regulations.
- Be familiar with the site’s management systems and structure.
- Have the authority to intervene and make necessary changes.
These responsibilities highlight why having skilled professionals in charge is essential for maintaining compliance and operational integrity.
Achieving Technical Competence
Technical competence can be demonstrated in two ways:
- Individual Qualifications: Certification through CIWM / WAMITAB confirm that an individual has the required skills to oversee waste operations.
- Competence Management Systems (CMS): Administered by Energy & Utility Skills, this management system type standard integrates technical competence within a company’s management framework.
Both options emphasize that compliance isn’t just about one person—it’s about embedding competence throughout the team.
The Role of External Technical Competence
For many facilities, the TCM role is often filled by an external consultant. While this is a common approach, it doesn’t shift responsibility from the internal management team, particularly senior leaders, who remain accountable for compliance. An external TCM must work closely with internal teams to ensure that all compliance measures are understood and properly implemented.
Tailored Technical Competence for Site Performance
The Environment Agency uses a performance-based approach to determine how often a TCM needs to be on-site. For high-performing sites, a TCM may only be needed for 10% of operational hours, while underperforming sites may require full-time oversight. This flexibility reflects the varying levels of risk and operational complexity across facilities.
Why a TCM is More Than a Compliance Requirement
A skilled TCM does more than ensure regulatory compliance—they add strategic value by:
- Improving Efficiency: Identifying process improvements, optimizing resources, and reducing costs.
- Enhancing Environmental Performance: Promoting sustainability practices that exceed minimum compliance standards.
- Fostering a Culture of Improvement: Training and mentoring staff to elevate the entire organization’s competence.
The TCM as a Key to Compliance and Excellence – Madexa can help!
Having a Technically Competent Manager is not just a legal requirement but a strategic advantage. Their expertise ensures safe, efficient, and compliant operations, protecting both the environment and business interests. For any waste management facility, investing in a qualified TCM is an essential step toward long-term success and sustainability.
At Madexa, we provide a TCM service for clients requiring such support. This is typically offered on a retainer basis. If you require a TCM for your site then we may be able to help – just give us a call on 01909 813201 or get in touch using info@madexa-ers.co.uk!